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Week 1

Remembering and Using People’s Names

Estimated Lesson Time: 1 hour

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Lesson Introduction

It has been said that a person’s name is the most important word in the world to that person. Using a person’s name in conversation is one of the best ways to build rapport. Sounds good, but if you are like most people, the names of people you meet go in one ear and out the other. So step one is remembering the name. First, however, a memory primer.

The secret of a good memory is attention, and attention to a subject depends upon our interest in it. We rarely forget that which has made a deep impression on our minds." - Tryon Edwards (1809–1894)

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7 Clever TRICKS To Remember Names ()

Lesson Key Points

Using a person’s name in conversation is one of the best ways to build rapport.
Each time a memory is recalled, it gets re-encoded, meaning the memory can change (and often does) over time.
LISTEN AND PAY ATTENTION TO THE NAME.
Repeat immediately.
Repeat often.
End the conversation with the person's name.
Comment on and/or ask questions about the name.
Review the person's name and face after the conversation is over.
If you forget the person's name, don't be afraid to ask. The longer you delay, the more awkward it will be.

Lesson Assignments

Assignment #1Go through a magazine and learn the names of all the people for which there are photos and names. It is best to use a magazine that does not have many movie stars or famous people whose names you already know. Or if you prefer go through your friend’s/spouse’s high school yearbook and do the same. Remember the names (first name only is fine) of at least 50 people.
Assignment #2Commit yourself to remembering the names of all the characters introduced in movies you watch.
Assignment #3Commit to making your best effort to remember the name of every new person you meet, simply because it makes the other person feel special and important.
Assignment #4Out of all the steps in the article, which do you think you will use from now on and why?
Assignment #5Take a minute to answer at least one of the following questions in the discussion section below:

What was the most important thing you learned in this lesson?

What question do you have about this lesson?

How would you sum up this lesson in one sentence?


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Lesson Quiz

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    From the Course:
    Personal Development
    366 Days To Greater Personal, Professional, and Financial Success
    Bo Bennett, PhD
    Social Scientist, Business Consultant
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    Section 1: Introduction
    Section 2: Week 1
    #4: Inspiration from Henry Ford
    #5: General Life Purpose
    Section 3: Week 2
    #7: Using Humor Effectively
    #8: Perseverance, Persistence and Determination
    #9: Inspiration from Benjamin Franklin
    #10: Specific Purpose
    #11: The Power of Choice
    Section 4: Week 3
    #12: Making Excuses
    #14: Inspiration from Bill Gates
    #15: Avoid Exaggeration
    #16: Remembering Numbers
    Section 5: Week 4
    #17: The Words You Use Make All the Difference
    #18: You ARE a Salesperson
    #19: Inspiration from Donald Trump
    #20: Time Mastery: Part 1
    #21: Time Mastery: Part 2
    Section 6: Week 5
    #22: Separating Performance from Performer
    #23: The Subconscious Mind
    #24: Inspiration from Oprah Winfrey
    #26: What Do You Want?
    Section 7: Week 6
    #27: Think HUGE
    #28: Responding vs. Reacting
    #29: Inspiration from George Burns
    #31: Fitness Basics
    Section 8: Week 7
    #32: Livin’ the High Life
    #33: Failure is the Seed to Success
    #34: Inspiration from J.K. Rowling
    #35: Write it Down!
    #36: Analogies, Similes, and Anecdotes
    Section 9: Week 8
    #37: Customer Service
    #39: Inspiration from Jack LaLanne
    #40: Trying New Things
    Section 10: Week 9
    #42: Create a Win-Win Situation
    #43: Project a Positive Personality
    #44: Inspiration from Arnold Schwarzenegger
    #46: Abraham Maslow’s Hierarchy of Needs
    Section 11: Week 10
    #47: Building Another’s Esteem
    #48: Success is a Lifestyle
    #49: Inspiration from Helen Keller
    #50: Create a Stressless Lifestyle
    #51: Your Dream Collage
    Section 12: Week 11
    #52: Today is a New Day
    #53: Baby Steps
    #54: Inspiration from Thomas Edison
    #55: Luck
    #56: Why Aren’t You Rich?
    Section 13: Week 12
    #57: Going the Extra Mile
    #58: Thank God It’s Any Day
    #59: Inspiration from Abraham Lincoln
    #60: The Law of Diminishing Returns
    #61: Getting Better Every Day
    Section 14: Week 13
    #62: Read or Listen to Motivational/Educational Material
    #63: Brighten Up, Sunshine!
    #64: Inspiration from Sam Walton
    #65: Carrot or the Stick?
    #66: Introduction to Goals
    Section 15: Week 14
    #67: How To Set Goals
    #68: Achieving Your Goals
    #69: Inspiration from Eleanor Roosevelt
    #70: Advertising, Marketing, and Sales
    #71: Is It Right To Make So Much Money?
    Section 16: Week 15
    #72: The Power of Belief
    #73: The Money Machine
    #74: Inspiration from John F. Kennedy
    #75: Taking Risks
    #76: Everyone has 24 Hours in a Day
    Section 17: Week 16
    #77: The “Good Ol’ Days”
    #78: Financial Freedom
    #79: Inspiration from Albert Einstein
    #80: Business Systems
    #81: An Extra Hour a Day
    Section 18: Week 17
    #82: Having It All
    #83: Accepting Criticism
    #84: Inspiration from Sir Winston Churchill
    #85: Dealing with Peer Pressure
    #86: Ideas for Wealth
    Section 19: Week 18
    #87: Using Questions Effectively
    #88: Avoid Criticizing and Complaining
    #89: Inspiration from Jerry Seinfeld
    #90: Get a Job?
    #91: Learning to Fish
    Section 20: Week 19
    #92: Dependability
    #93: The Subject of Money
    #94: Inspiration from Warren Buffet
    #95: A Better Way To Save
    #96: How To Get a Raise
    Section 21: Week 20
    #97: Integrity
    #98: Knowledge Is Only Potential Power
    #99: Inspiration from George Foreman
    #100: Power of Networking
    #101: Welcome Frustration
    Section 22: Week 21
    #102: Express Sincere Interest in Others
    #103: Always Look for Opportunity
    #104: Inspiration from Ray Kroc
    #105: The Use and Misuse of Pronouns in the Workplace
    #106: Success is Health
    Section 23: Week 22
    #107: Let it Go
    #108: Never Be Wrong Again
    #109: Inspiration from Walt Disney
    #110: Let’s Make $1,000,000.00
    #111: Intuition
    Section 24: Week 23
    #112: How To Lose a JOB in 10 Days
    #113: The “All Things In Moderation” Myth
    #114: Inspiration from Mary Kay Ash
    #115: What ELSE Can I Do?
    #116: Good Things About a Bad Economy
    Section 25: Week 24
    #117: Learn How to Say NO
    #118: Smile
    #119: Inspiration from Andrew Carnegie
    #120: Taking Advice
    #121: Avoiding Arguments
    Section 26: Week 25
    #122: Winning Others To Your Way of Thinking
    #123: Should You Commit?
    #124: Inspiration from John D. Rockefeller
    #125: It’s Not Always About Trying Harder
    #126: Ease of Doing Business
    Section 27: Week 26
    #127: Be Flexible
    #128: Using Practical Knowledge To Get the Job
    #129: Inspiration from J.P. Morgan
    #130: Happiness: Part 1
    #131: Happiness: Part 2
    Section 28: Week 27
    #132: When To Live
    #133: Avoid Offending Others
    #134: Inspiration from Debbi Fields Rose
    #135: Using Negative Words
    #136: Building Rapport
    Section 29: Week 28
    #137: Avoid Lying
    #138: Creative Negotiation
    #139: Inspiration from Steve Jobs
    #140: Recognition
    #141: Being Popular
    Section 30: Week 29
    #142: Hostile E-mails
    #143: Just Ask
    #144: Inspiration from Charles R. Schwab
    #145: Fear of Rejection
    #146: Do It Yourself?
    Section 31: Week 30
    #147: Random Acts of Kindness
    #148: Be a Trend Spotter
    #149: Inspiration from Ralph Lauren
    #150: Show Respect for the Opinions of Others
    #151: View Life from a Different Perspective
    Section 32: Week 31
    #152: The Importance of a Good Vocabulary
    #153: The Importance of Good Grammar
    #154: Inspiration from Dale Carnegie
    #155: Dealing with Spam: Part 1
    #156: Dealing with Spam: Part 2
    Section 33: Week 32
    #157: Solving Business Problems
    #158: The Word “But”
    #159: Inspiration from Sir Richard Branson
    #160: Three Rejections = Success
    #161: Preventing Worry
    Section 34: Week 33
    #162: Eliminating Worry
    #163: Key Contacts
    #164: Inspiration from John H. Johnson
    #165: Using the Web
    #166: Spend Less Than You Earn
    Section 35: Week 34
    #167: Self-Sabotage
    #168: Are You Buying or Selling?
    #169: Inspiration from Fred Smith
    #170: Mastermind Alliance
    #171: Multiple Streams of Income
    Section 36: Week 35
    #172: Success is Learning
    #173: Inspire Others
    #174: Inspiration from Jim Henson
    #175: Having Power
    #176: Incentive Partnership
    Section 37: Week 36
    #177: Control the Conversational Climate
    #178: Having the Edge
    #179: Inspiration from Michael Bloomberg
    #180: Reality is Perception
    #181: Active Listening
    Section 38: Week 37
    #182: Sell It To Yourself First
    #183: Self-Discipline
    #184: Inspiration from Steve Martin
    #185: A Quick Guide to Public Speaking
    #186: Getting to YES
    Section 39: Week 38
    #187: Follow Through
    #188: Under the Wing of a Millionaire
    #189: Inspiration from J. Willard Marriott
    #190: Competition is Good
    #191: Sell Solutions
    Section 40: Week 39
    #192: Three Seconds: The First Impression
    #193: Rewards and Contributions
    #194: Inspiration from George Lucas
    #195: Facing Your Weaknesses
    #196: The Art of Praise and Compliment
    Section 41: Week 40
    #197: Finding Balance
    #198: Contentment
    #199: Inspiration from Marc Andreessen
    #200: Making Successful Decisions
    #201: Sacrifice
    Section 42: Week 41
    #202: Experience
    #203: Keep an Open Mind
    #204: Inspiration from Madam C.J. Walker
    #205: Does Money Change People?
    #206: Sell Yourself First
    Section 43: Week 42
    #207: Trust
    #208: Teamwork
    #209: Inspiration from Jackie Chan
    #210: Articulation
    #211: Patience
    Section 44: Week 43
    #212: Being Your Best
    #213: Make the Best of a Bad Situation
    #214: Inspiration from Michael Dell
    #215: Little Courtesies
    #216: Priorities and Procrastination
    Section 45: Week 44
    #217: The Squeaky Wheel
    #218: Create a Successful Website
    #219: Inspiration from Arthur M. Blank
    #220: Dealing with Difficult People
    #221: Reading Body Language
    Section 46: Week 45
    #222: Resolutions
    #223: The Martial Arts
    #224: Inspiration from Dave Thomas
    #225: The Referral
    #226: Hope
    Section 47: Week 46
    #227: Dare To Be Different
    #228: Building the Perfect You
    #229: Inspiration from Bruce Jenner
    #230: Modesty and Self-Promotion
    #231: Six Words To Successful Communication
    Section 48: Week 47
    #232: Believe in Yourself
    #233: Help Others Discover Their Own Gifts
    #234: Inspiration from Jeffrey P. Bezos
    #235: Words of Wisdom: Part I
    #236: Words of Wisdom: Part II
    Section 49: Week 48
    #237: Words of Wisdom: Part III
    #238: Importance of Customer Feedback
    #239: Inspiration from Dr. Martin Luther King, Jr.
    #240: Don’t Be a “One-Upper”
    #241: Meeting People
    Section 50: Week 49
    #242: The Proposal
    #243: The Sales Roadblock
    #244: Inspiration from Fred Deluca
    #245: Initiative
    #246: Think One Step Ahead
    Section 51: Week 50
    #247: Be a Mentor
    #248: Vision
    #249: Inspiration from Alexander Graham Bell
    #250: Reading People
    #251: Finding Good People
    Section 52: Week 51
    #252: Three Questions to Diplomacy
    #253: Recognize the Dead End
    #254: Inspiration from Christopher Reeve
    #255: How to Handle Mistakes
    #256: Fulfill a Need
    Section 53: Week 52
    #257: Make a Lasting Impression
    #258: How Marketable Are You?
    #259: Inspiration from Bo Bennett
    #260: Job Security
    #261: Credit the Other Person for the Idea
    #262: Position Yourself for Success
    #263: Closing Advice
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    Lesson Quiz

    Be sure to click the "Submit Quiz Answers" at the end of the quiz to save and submit your quiz answers. Select the best answer.

    1) It has been said that the most important word in the world to a person is
    a) banana
    b) the name of the person's favorite actor
    c) the name of the person's child
    d) his or her own name
    2) Which of the following is not a good memory technique when it comes to remembering a name?
    a) LISTEN AND PAY ATTENTION TO THE NAME
    b) repeat often
    c) repeat in Latin
    d) repeat immediately
    3) Which of the following is not a good memory technique when it comes to remembering a name?
    a) comment on and/or ask questions about the name
    b) end the conversation with their name
    c) review
    d) ask, "isn't that the name of a famous serial killer?"
    4) By face association we mean
    a) examine a person’s face discreetly when you are introduced
    b) slap a face when you can make an association with another face
    c) associate the person you meet with someone you know or know of with the same name
    d) take a person’s name and substitute objects that you can visualize with that name
    5) Which is not a good suggestion?
    a) practice these techniques
    b) use names in conversation often
    c) ask someone their name as soon as you forget it
    d) forget about remembering names and just call everyone "Paco"
    submitting answers...

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